Terms & Conditions
These terms and conditions cover your relationship with Twisted River Farms and our representatives (TRF, we, our, us) and all orders that you make with us. Please read these terms and conditions carefully as they affect your rights and liabilities under the law. We reserve the right to review and amend these conditions from time to time.
Online Return Policy
The information contained in this website is for general information purposes only. The information is provided by Twisted River Farms and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites, which are not under the control of TRF. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, TRF takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This website and its content is copyright of “TRF” – © Twisted River Farms 2024. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- You may print or download to a local hard disk extracts for your personal and non-commercial use only
- You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
- OVERVIEW AND ACCEPTANCE Welcome to the website of Twisted River Farms LLC (“Company”, “we”, “us”, “our”). By accessing or using our website, purchasing products, or engaging with any of our services, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to update these terms at any time by posting the revised version on our site. Your continued use after changes are posted constitutes acceptance of the updated terms.
- USE OF WEBSITE AND SERVICES You must be the age of majority in your jurisdiction to use our website and services. Any use of our offerings must be for lawful purposes and comply with all applicable laws. You agree not to transmit any malicious code, engage in unauthorized data collection, interfere with site security or functionality, or exploit any part of the service. We may refuse service, cancel orders, or terminate accounts at our sole discretion.
- PRODUCTS, PRICING AND PAYMENT We strive to provide accurate details and pricing for the products on our site, but errors may occur. We reserve the right to modify product offerings, limit quantities, and update prices at any time. For orders, you agree to provide current and complete payment and contact information. We use Shopify for e-commerce services and payment processing.
- USER CONTENT Our site may allow you to post comments, reviews, photos, or other content. You grant us perpetual rights to use this content as we deem appropriate. We do not guarantee the accuracy of user-generated content and reserve the right to remove any content at our discretion. You are solely responsible for your posted content.
- THIRD PARTY LINKS AND SERVICES We may provide links to third party websites or use third party services and tools on our site. We do not endorse or take responsibility for the content, functionality, or policies of these external parties. Any interactions you have with third parties are solely between you and that party.
- INTELLECTUAL PROPERTY All content on our website is the property of Twisted River Farms LLC or our content suppliers and is protected by intellectual property laws. You may not reproduce, modify, distribute, or exploit any part of our site without express written consent.
- DISCLAIMERS AND LIMITATION OF LIABILITY Your use of our site and services is at your sole risk. We provide everything “as-is” and make no warranties, express or implied. In no event shall Twisted River Farms LLC or its representatives be liable for any indirect, incidental, punitive or consequential damages related to your use of our offerings. Some jurisdictions do not allow limitations of liability, so some of these exclusions may not apply.
- TERMINATION We reserve the right to terminate your access and use of our site and services at any time and for any reason, including for violating these Terms. Even after termination, provisions of these Terms that by their nature should survive will remain in effect.
- GOVERNING LAW AND JURISDICTION These Terms are governed by the laws of the United States and the state of Wisconsin, without regard to conflicts of laws principles
- CONTACT US If you have any questions about these Terms of Service, please contact us at Twistedriverfarms@gmail.com
Online Return Policy
If you have received a product that remains unopened and unused, you may return it within 7 days of delivery. Please adhere to the returns process described below. Kindly note that the customer is accountable for the return shipping charges. Should you have any concerns regarding the returnability of your product, we encourage you to reach out to us via email for further assistance.
We kindly remind you that we do not provide a money-back guarantee, as CBD affects everyone uniquely. We regret that we are unable to accept any product that has been opened or used.
RETURNS PROCESS:
To begin the return process, please contact us at twistedriverfarms@gmail.com as soon as possible to inform us of your intent to return the unopened product within the 7-day window and to acquire the return shipping address. After you have dispatched the product back to us, we kindly request that you forward the tracking number to twistedriverfarms@gmail.com, enabling us to track its journey.
Once we have received your package at our facility and assessed its condition, we will initiate a refund for the unopened product and dispatch a confirmation email to you. Kindly allow 7-10 days for the refund to be reflected on your statement.
Should you have any questions pertaining to our return policy, please feel free to email us at twistedriverfarms@gmail.com.
FDA DISCLAIMER
The Food and Drug Administration has not evaluated these products, and they are not meant to diagnose, treat, cure, or prevent any disease.
DISCLAIMER
Customer testimonials regarding medical claims shall not be considered the responsibility of TWISTED RIVER FARMS LLC. The Food and Drug Administration has not evaluated the statements made about these products. FDA-approved research has not confirmed the efficacy of these products and the testimonials made. These products are not designed to diagnose, treat, cure, or prevent any disease. The information presented here is not intended as a substitute for or alternative to information from healthcare professionals. Before using any product, please consult your healthcare provider about potential interactions or other possible complications. This notice is required by the Federal Food, Drug, and Cosmetic Act.
TWISTED RIVER FARMS LLC does not assume responsibility for the improper use of these products. We advise consulting with a qualified medical doctor or physician when developing a treatment plan for any and all diseases or ailments. TWISTED RIVER FARMS LLC does not make any health claims about our products and recommends consulting with a qualified medical doctor or physician before consuming our products or preparing a treatment plan. It is particularly important for those who are pregnant, nursing, chronically ill, elderly, or under the age of 18 to consult with a physician before consuming these products. You must be at least 18 years old to visit this website and/or purchase products. The information on our website is intended to provide general information about our products and should not be interpreted as medical advice or instruction. All of the hemp extract/CBD products that we sell have undergone 3rd party lab testing and contain less than 0.3% THC.
Location
Location:
1234 HWY O,
Hartford, WI 53027
Phone: +1 262 497-2599
Email: info@twistedriverfarms.com
Online Return Policy
If you have received a product that remains unopened and unused, you may return it within 7 days of delivery. Please adhere to the returns process described below. Kindly note that the customer is accountable for the return shipping charges. Should you have any concerns regarding the returnability of your product, we encourage you to reach out to us via email for further assistance.
We kindly remind you that we do not provide a money-back guarantee, as CBD affects everyone uniquely. We regret that we are unable to accept any product that has been opened or used.
RETURNS PROCESS:
To begin the return process, please contact us at twistedriverfarms@gmail.com as soon as possible to inform us of your intent to return the unopened product within the 7-day window and to acquire the return shipping address. After you have dispatched the product back to us, we kindly request that you forward the tracking number to twistedriverfarms@gmail.com, enabling us to track its journey.
Once we have received your package at our facility and assessed its condition, we will initiate a refund for the unopened product and dispatch a confirmation email to you. Kindly allow 7-10 days for the refund to be reflected on your statement.
Should you have any questions pertaining to our return policy, please feel free to email us at twistedriverfarms@gmail.com.